Disputes between customer and online shop regarding the creation or implementation of agreements in connection with this business or offered products and services can, subject to the following provisions, be submitted to GeschilOnline.
For the out-of-court settlement of consumer-related disputes, the European Union has set up an online platform (“ODR platform”) which the customer can turn to. The platform can be found at http://ec.europa.eu/consumers/odr/. The email address of the online shop is: info@umbriawijn.nl.
