Cancellation policy for consumers for a contract in which the goods are delivered in a single delivery
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us ([Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract, and the current value of which depends on fluctuations in the market over which the trader has no influence;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires early for contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods that, after delivery, due to their nature, were inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.
Cancellation policy for consumers for a contract for several goods that the consumer ordered as part of a single order and that are delivered separately
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us ([Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract, and the current value of which depends on fluctuations in the market over which the trader has no influence;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires early for contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods that, after delivery, due to their nature, were inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.
Cancellation policy for consumers for a contract for the delivery of a good in several partial shipments or pieces
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last piece. To exercise your right of withdrawal, you must inform us ([Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract, and the current value of which depends on fluctuations in the market over which the trader has no influence;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires early for contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods that, after delivery, due to their nature, were inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.
Cancellation policy for consumers for a contract for the regular delivery of goods over a defined period
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods. To exercise your right of withdrawal, you must inform us ([Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Umbriaweine.com, André Johannes Keuter, Möllenkamp 9, 48455 Bad Bentheim, telephone: +49 (0) 174 9273583, email: andre@umbriaweine.de]:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts
for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract, and the current value of which depends on fluctuations in the market over which the trader has no influence;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires early for contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods that, after delivery, due to their nature, were inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.