Cancellation policy for consumers for a contract in which the goods are delivered in a single delivery
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us ([insert: name/company, address, telephone number, email address and, if available, fax number) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To [insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that may spoil quickly or whose expiry date would soon be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which can only be delivered after 30 days at the earliest, and whose current value depends on fluctuations in the market over which the trader has no control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal ceases to apply prematurely in the case of contracts
for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
for the supply of goods if, after delivery, they have, due to their nature, been inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.
Cancellation policy for consumers for a contract concerning several goods ordered by the consumer as part of a single order and delivered separately
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item of goods. To exercise your right of withdrawal, you must inform us ([insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and enter the address in Settings DE.]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To [insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that may spoil quickly or whose expiry date would soon be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which can only be delivered after 30 days at the earliest, and whose current value depends on fluctuations in the market over which the trader has no control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal ceases to apply prematurely in the case of contracts
for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
for the supply of goods if, after delivery, they have, due to their nature, been inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.
Cancellation policy for consumers for a contract for the delivery of goods in several partial deliveries or items
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial delivery or item. To exercise your right of withdrawal, you must inform us ([insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and enter the address in Settings DE.]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To [insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that may spoil quickly or whose expiry date would soon be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which can only be delivered after 30 days at the earliest, and whose current value depends on fluctuations in the market over which the trader has no control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal ceases to apply prematurely in the case of contracts
for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
for the supply of goods if, after delivery, they have, due to their nature, been inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in sealed packaging, if the seal has been removed after delivery;
Cancellation policy for consumers for a contract for the regular delivery of goods over a defined period
Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first item of goods. To exercise your right of withdrawal, you must inform us ([insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and enter the address in Settings DE.]) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
– To [insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that may spoil quickly or whose expiry date would soon be exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the time the contract was concluded, but which can only be delivered after 30 days at the earliest, and whose current value depends on fluctuations in the market over which the trader has no control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal ceases to apply prematurely in the case of contracts
for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
for the supply of goods if, after delivery, they have, due to their nature, been inseparably mixed with other goods;
for the supply of sound or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.